Chemiplas Health & Nutrition

FREQUENTLY ASKED QUESTIONS

Can I get a sample?

Yes. Please get in touch to have a chat about your project and we can organise a small sample for you to try in your lab.

Do I need to have an Account to purchase from Chemiplas Health & Nutrition?

Yes, you need to set up an account with us to purchase our raw materials. First orders are processed on a cash sale basis, but we still need all of your details to set up the account.

Do you offer Technical R&D Services?

No. Although we can give you some guidance on using our materials, we cannot design your product for you. There are many contractors who offer this service in NZ and we can make a recommendation for you.

Do you offer Technical Regulatory Services?

No. Although we are able to give some guidance on use of our raw materials in certain markets, we do not provide full regulatory or labelling services. We can recommend contractors who offer this service in NZ.

Can you supply your dairy products with ED?

Yes. We are registered with MPI and will supply you with both FIC and ED details with any dairy deliveries.

Can I use my Credit Card to purchase?

Sorry, no. We don’t have the facility to accept credit card payments.

Are you a Global Distributor?

No. We import materials from all over the world to our New Zealand and Australian customers. We don’t export materials from New Zealand.

Sometimes it’s hard to find new materials. Do you source for your customers?

Yes. We have excellent supply partners in North & South America, Europe, India, China and Asia.

Can we buy NZ made materials from Chemiplas?

No. We don’t source from local manufacturers but specialise in imported materials.

What is your MOQ?

It depends on the product. As we are bulk ingredients suppliers, typical pack sizes are 20kg or 25kg. However, we have some ingredients available in 1kg packs.

Do you repack/rebrand any of your materials?

No. We sell the products in the packs supplied by the manufacturers.

Do you stock your products?

Yes. We have warehouses in Auckland and Christchurch.